HOARDING

CLEANUP SERVICE IN NEW YORK

Expert Hoarding Cleanup Services in NYC – Discreet & Compassionate Solutions.

1324 East 15th St. Brooklyn, NY 11230

Hoarding Cleanup Services in NYC - Professional, Compassionate & Discreet

If you or a loved one struggles with hoarding, rest assured that you’ve come to the right place. With three decades of experience, Home Clean Home has developed a unique 7-step method to compassionately address the challenges of hoarder homes, regardless of their condition. Our comprehensive services include professional hoarding cleanup and decluttering, junk removal, restoration, organization, extermination, and deep cleaning.

At Home Clean Home, we prioritize discretion, professionalism, and respect—values that form the foundation of our approach. Our team of experts is dedicated to providing support and assistance with the utmost sensitivity, ensuring that you and your loved ones are treated with the dignity you deserve.

Don’t let another moment pass by. Reach out to us today for a free, confidential assessment, and take the first step towards a clutter-free, healthier living space with Home Clean Home.

Watch our video and learn about our ways we help hoarders and their families. Our award winning services were featured in a documentary all over the world.

NO
JUDGMENTMENT

Our trained staff will never pass judgement and will work with you with patience and compassion

DISCREET
SERVICES

Our team arrives in unmarked vehicles and without uniforms to ensure your privacy is protected at all times

AWARD-WINNING
SERVICES

We are proud of all of our achievements including 7-Step Hoarding Solution and our award-winning documentary

Home Clean Home's Comprehensive Hoarding Cleaning Services

Our hoarding cleanup support is designed to help restore safety, function, and comfort in homes affected by overwhelming clutter or long-term accumulation. Every project is handled with compassion, discretion, and respect for personal circumstances. Our goal is to support progress while protecting dignity and privacy at every stage.

Our hoarding cleanup services typically include the following:

Confidential and compassionate assessment: Our process begins with a confidential and compassionate review of the space. This assessment is conducted without judgment and focuses on understanding the level of accumulation, safety considerations, and environmental concerns. The purpose is to develop a cleanup approach that feels manageable, respectful, and appropriate for the household.

Compassionate decluttering and sorting support: Our team works alongside residents in a supportive and patient manner. Belongings are sorted thoughtfully into agreed categories such as keep, donate, recycle, or discard. Decisions are always made with consent, allowing residents to remain in control while moving forward at a comfortable pace.

Careful removal and disposal of non-salvageable items: Once decisions are made together, our team removes items that can no longer remain in the home due to safety or sanitation concerns. All removal and disposal are handled discreetly and in accordance with local New York regulations, with care taken to maintain confidentiality throughout the process.

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Thorough cleaning of affected living areas: After clutter is reduced, our team performs detailed cleaning of floors, walls, surfaces, and storage areas. This step helps address dust, odors, and hygiene issues that often result from long-term accumulation, contributing to a healthier and more comfortable living environment.

Organization of remaining belongings: Items that stay in the home are grouped and arranged to support daily routines and future upkeep. Where appropriate, simple organizing systems are introduced to help maintain order without creating pressure or rigid expectations.

Respectful and resident-focused communication: Throughout the cleanup process, our team maintains compassionate and confidential communication. We check in regularly on comfort levels, preferences, and boundaries, ensuring that residents feel supported rather than overwhelmed.

Each hoarding cleanup project is tailored to the unique needs of the home and household. Additional services can be coordinated upon request, always with sensitivity to personal circumstances and privacy.

What to Expect for Cleanup Timing

Every hoarding situation is different, and timelines can vary based on the size of the home, the amount of accumulated items, and the pace that feels comfortable for the people involved. Our approach prioritizes safety, respect, and steady progress rather than rushing the process.

Smaller rooms with lighter accumulation can often be addressed within several hours to a full day, depending on sorting needs and access
Apartments with moderate clutter may require one to two full days, especially when careful sorting and resident involvement are part of the process
Larger homes or long-term accumulation usually take multiple days and may be completed through scheduled visits
More complex situations involving layered belongings or safety concerns often benefit from a phased approach, allowing work to progress at a manageable and respectful pace

How Pricing Is Determined and What to Expect

Hoarding cleanup projects vary significantly from one home to another, which is why pricing is based on the specific conditions of each situation rather than standard rates. Our approach to pricing is designed to be transparent, fair, and respectful of individual circumstances.

The size of the living space and number of rooms involved
The level and density of accumulated belongings
The amount of sorting and decision-making required
The need for deep cleaning after decluttering
Local disposal requirements within New York City
Requests for phased cleanups or extended support

Home Clean Home's Comprehensive Hoarding Cleaning Services

How Our Quotation Process Works

Our quotation process begins with a confidential conversation about the situation and goals for the space. In many cases, a confidential and compassionate on-site or virtual assessment is recommended so our team can understand safety considerations and scope accurately.

Based on this review, we provide a written estimate aligned with the agreed approach and expected timeline. If conditions change or additional support is requested, any adjustments are discussed before moving forward.

This process helps ensure there are no surprises and that every step is handled with clarity and respect.

Why Choose Home Clean Home for Your Hoarding Cleaning Needs

Frequently Asked Questions

Is this service handled with discretion and respect?

Yes. Our team approaches every hoarding cleanup with compassion, discretion, and respect. We understand that these situations are personal, and we take care to protect privacy throughout the entire process.

Will anyone outside my household know about the cleanup?

No. Our work is confidential. We do not share information about the cleanup with neighbors, building management, or third parties unless you request coordination or authorization.

Do I have control over what is kept or removed?

Yes. All decisions about personal belongings are made by you. Our role is to support sorting and cleanup in a respectful way. Nothing is removed without your informed approval.

What if the situation feels overwhelming?

That is completely understandable. Our team works at a pace that feels manageable and checks in regularly to ensure comfort levels are respected. Cleanup can be completed in stages if needed.

Do I need to be present during the entire process?

Some clients prefer to be involved throughout, while others choose to step away after initial guidance. We can adapt based on what feels most comfortable for you.

Is this service only for extreme situations?

No. Our hoarding cleanup support helps with a wide range of situations, from moderate accumulation to more complex conditions. Each project is treated individually.

Can cleanup be done gradually instead of all at once?

Yes. In many cases, a phased approach works best. We can plan cleanup over multiple visits to reduce stress and allow time for adjustment.

Do you work in apartments and multi-unit buildings in New York City?

Yes. Our team has experience working in apartments, co-ops, condos, and walk-up buildings across New York City, while respecting building rules and shared spaces.

Our prizes and awards

We are proud of every single prize and award we have won in this almost 3 decades servicing the city of New York

Certified Women's Business Enterprise (WBE)

U.S. Small Business Administration award winner

New York State Pest Management Association member

NYS Certified Women-Owned Business Enterprise (WBE)

Enterprising Women of the Year Award winner

REVIEWS FROM SATISFIED HOME CLEAN HOME CLIENTS

Rated 5 out of 5

This is an amazing company. Everyone was dedicated to helping me long distance assist an elderly family member who was a hoarder and in a nursing facility. They had everything from grab bars to bed rails to coat racks. They accepted so many packages from Amazon, I think about 20 - maybe more. They picked up keys from nursing, they dropped off keys. They dropped off laundry and picked up laundry and hung it all up. They sent me pics and videos before and after. They cleaned and cleaned and cleaned. They organized and followed all my requests. We love HANNAN, Daphne, Dona, Cindy and the whole crew - they are just fantastic and always helpful. NOT ONCE was there ever a complaint or an attitude or an uncomfortable comment about anything. ALWAYS ALWAYS they were respectful and READY TO DO ANYTHING they were asked. My family was so lucky to find them. Thank you HCH!!!

An amazing crew of Miguel, Jacky, Julian, Richard and Alex, miraculously transformed an apartment that was under threat of eviction. In short 4 days they brought back an apartment that was in most horrible condition to an apartment that can be called home again. They they provided incredible support, reassurance and absolutely no judjement. Thank you so much to the team of 5 exceptional individuals.

Alex came in with Babe, Sebastian and Jacqueline to not just clean but wade through years of hoarding by my aunt. They did such a great job we were able to bring her home to a clean apartment that she could now use her walker safely. Thank you all for a job well done.

Very grateful with this company, HCH. This company changes people's lives. It helps people eliminates stress especially when it comes to basic daily routines, such as sterilizing and organizing. This company also has great workers such as ALEX who works very hard in what he does. Alex with his smile, compassion and full of energy, helps others to reach their goals, comfortably to maintain a well preserved home.

We hired Home Clean Home to help clear out my 90-year-old uncle's very cluttered apartment. He was dreading the process. He just completed day one and he's very pleased with the job they did. He said, "They don’t just throw away your things.They ask questions and do what YOU want them to do. Alex and Julian were kind and patient with me. I want them to come back next week to do more."

    
 
 
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   Marcos Marcos 
 
 
 
 Trustindex verifies that the original source of the review is Google. I recently hired this home cleaning service and had an excellent experience from start to finish. The team was professional, punctual, and well organized, making the entire process smooth and stress free. From the moment they arrived, they were polite, respectful, and ready to get started. The quality of cleaning was outstanding. Every area of the home was cleaned thoroughly, including floors, surfaces, bathrooms, kitchen areas, and hard-to-reach spots. I especially appreciated the attention to detail, as even small areas that are often missed were carefully cleaned and refreshed. The cleaning staff were skilled, efficient, and very careful with my belongings. They worked systematically through each room and made sure everything was left neat and well arranged. Their professionalism and dedication to high standards were clearly visible throughout the service.
  
 
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   nicholas melendez 
 
 
 
 Trustindex verifies that the original source of the review is Google. I received excellent service from Miguel and Jessica they were very polite and did their job. I will be recommending this company to anyone I see who needs a cleaning service
  
 
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   Karen Mcpherson 
 
 
 
 Trustindex verifies that the original source of the review is Google. To home clean home, I truly respect and admire Miguel Konneh ,he is a well adjusted young man with impeccable work ethics and communication skills. I am so pleased with the work that he has done on my apartment, everything is very clean. I am very pleased. Any company or organization would be lucky to get him, he is the epitome of a model employee. Give this young man a promotion and and a raise he's a keeper Sincerely Karen McPherson
  
 
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   Andy Jacobs 
 
 
 
 Trustindex verifies that the original source of the review is Google. I cannot thank Home Clean Home enough for their help with a challenging hoarder remediation of a 2-bedroom apartment in Manhattan. From start to finish, the team was exceptional. Before the physical work even began, Dona, the account representative, was a lifesaver. She was incredibly patient and professional while I worked through the legalities with an attorney. Since I was completely clueless about how to handle this, her expert advice and coaching were invaluable. The onsite project took 8 days from commencement through to a meticulous deep clean. The workers, Elhadji (Konneh) and Jessica, were absolute pros. They worked with a clear, well-thought-out 'plan of attack' rather than working ad-hoc. Despite the amount of debris and clutter, they always had a smile on their faces and never once balked at a setback. Most importantly, they worked with incredible sensitivity and kindness toward the elderly owner. Home Clean Home brought both a strategic plan and a lot of heart to a very difficult situation. I highly recommend them.
  
 
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   Diane Berke 
 
 
 
 Trustindex verifies that the original source of the review is Google. I can’t begin to describe how grateful I am for the wonderful transformation Home Clean Home made in my apartment in Manhattan - decluttering, organizing, and deep cleaning. The on-site working team - Miguel, Julian, and Angie - were professional, hard-working, efficient, caring and kind throughout. Rami and Dona from the office were also extremely helpful and supportive. My experience with Home Clean Home has been 5 star plus!!!
  
 
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   Luan Giannone 
 
 
 
 Trustindex verifies that the original source of the review is Google. Home Clean Home exceeded every expectation during a very difficult time. They were professional, kind, patient, empathetic, and fast‑acting in getting into the apartment to clean and prepare it for bed bug remediation. The workers on the ground were outstanding—professional, thoughtful, and consistently communicative throughout the two days they spent in the apartment. Their respect for the space and our family member with special needs was heartwarming and their steady updates gave me confidence that the job was being handled with care. Special thanks to Dona in the office, who gained my trust almost immediately with her professionalism and empathy. The same can be said for Miguel, Elhadji, and Julian, whose dedication and compassion truly stood out. This team not only delivered excellent service but also brought peace of mind during a stressful situation. Our family is deeply grateful for their hard work and highly recommend Home Clean Home to anyone in need of thorough, compassionate, and reliable cleaning services.
  
 
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   Kiki 
 
 
 
 Trustindex verifies that the original source of the review is Google. I was nervous and anxious of the fact that someone else was coming into my personal space to clean it but Miguel was perfect with communication regarding decisions of keep and let go. Miguel, so friendly and impressive on his ability to delegate and organize steps to do what needs to be done. Marianella, is a cleaning magician. She is an amazing cleaning person. Konneh is a work horse and impressed me with his meticulously cleaning skills. Im left speechless. Just AMAZING!
  
 
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   V Skinner 
 
 
 
 Trustindex verifies that the original source of the review is Google. Konneh, Marianela and Miguel Did an amazing job thank you so much.
  
 
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   stephanie kempf 
 
 
 
 Trustindex verifies that the original source of the review is Google. This past summer we rescued a family member after he suffered a stroke. He had been a recluse his entire life and had not been able to care for his home for many years.  There were heavy layers of dust, floors covered in a staggering amount of papers, clothing, bags, garbage, etc. Some areas were dangerous, unlivable. We were knocked out by the enormity of the task of organizing and cleaning the place. When we contacted Home Clean Home we felt we had been sent an army of angels to rescue US!!!  These are extraordinary people. They do not judge the people who need their help.  They are compassionate, trustworthy and professional. They went beyond what was expected of them. We knew immediately that we could just turn things over to them.  They knew exactly what needed to be taken out, what safe cleaning products to use, what had value and should be appraised. These are people who love what they do!   They revel in using their extensive experience to make  people happy, to turn a catastrophe into a real, beautiful, sparkling home again. The entire experience was so uplifting and inspiring. The world needs more people like this!!!
  
 
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   Lena 
 
 
 
 Trustindex verifies that the original source of the review is Google. These guys are amazing.  They  cleaned out and/or organize 30 years worth of stuff that I had forgotten I even owned.  And this is with my cats "helping"!  Excellent work.